IF the GAME LAUNCHER Crashes

If the game launcher (wolf howling at sunrise) crashes, please submit a bug report to info@wolfquest.org that includes your computer specifications including your graphics card, and the launcher log. 

  • On Windows, the log can be found here: C:\USERNAME\AppData\LocalLow\eduweb\WolfQuest_ Anniversary Edition\output_log.txt
  • On Mac OS X can be found here: ~/Library/Logs/Unity/Player.log

IF the GAME Crashes

If the game crashes, please submit a bug report to info@wolfquest.org that includes your computer specifications including your graphics card, as well as the log from your computer. 

  • On Windows, you can find the output_log.txt at C:\Users\{username}\AppData\LocalLow\eduweb\WolfQuestAE
  • On Mac OS X, you can find the log by searching for the Console app, and opening it. Then in the left sidebar, look for FILES/~/Library/Logs/Unity/Player.log. Open that log, and copy the entire log into the email.

 

Instructions on finding your computer specifications:

On Windows

  • To find your graphics card, search for "Device Manager" in the Start menu. Then look for Display Adapters, and expand it. Send either an image or the exact text you see under Display Adapters after expanding it. 
  • To find your other specifications, search for "About your PC" in the Start menu, and take a screenshot or copy the text in the "Device Specifications" section. 

On Mac OS X:

  • To find your specifications, click the Apple icon on the top left corner. From the drop-down menu, find and click on "About This Mac". We ask that you provide us with the information shown on the "overview" tab. This would mean the model numbers following: Processor, Memory, Graphics.