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Try these things before contacting support. WolfQuest: Anniversary Edition is in Early Release for PC/Mac
We release patches (fixes) and updates frequently. The game updates itself automatically when you launch.
Follow the instructions in this article to report any game crashes you have experienced
Some advice and suggestions if you are buying a new computer for playing 3D games.
How to download the game and move your save files over.
If you have errors or failure to sync your files in WolfQuest:AE